Contacted Jack recently? Here are the expected response times:

Steam: 4-8 hours*

Direct E-mail: 12-24 hours*

MCforums: 24-48 hours*

*Please note all response times may vary depending on current availability. Thank you!

1 comment

  1. Generic1015 October 7, 2016 8:13 am 


    Can one of you guys give me a hand with an in-game issue that I’m having? I tried adding you on Steam and that didn’t work, nor can I join the community group and go through there because it’s invite only. Anyway, I should be in-game periodically.


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